Returns & Refunds
Our Commitment to Quality
At 24 Hour Club Flyers, we stand behind the quality of our products. If there's an issue with your order, we're here to make it right.
Eligible for Refund/Reprint
- Printing defects or quality issues
- Wrong paper stock used
- Wrong coating or finish applied
- Incorrect quantity received
- Damaged during shipping
- Color significantly different from proof
- Incorrect size or dimensions
Not Eligible
- Customer-provided artwork errors
- Typos or spelling mistakes in artwork
- Minor color variations (within industry standards)
- Orders older than 30 days
- Custom/rush orders once production starts
- Change of mind after order is placed
How to Request a Return
- Contact us within 7 days of receiving your order
- Provide your order number and photos of the issue
- Our team will review your request within 1-2 business days
- If approved, we'll offer a reprint or refund
Contact: [email protected]
Refund Processing
Once your refund is approved, it will be processed to your original payment method:
- Credit card refunds: 5-10 business days
- Store credit: Issued immediately
- Reprints: Expedited production at no additional cost
Questions?
If you have questions about our return policy, please contact us at [email protected]